1. Introduction

Welcome to D'Saints, the online brand of Angel Audio Video Limited. Your privacy is of utmost importance to us. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.dsaints.uk) and make use of our services. Our website is hosted by Wix.com Ltd. ("Wix"), and they provide us with the online platform that allows us to sell our products and services to you.

2. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details.

• Order Information: Details of the products you order, including customization details.

• Usage Data: Information about your interaction with our website, including IP address, browser type, browsing behavior, and pages visited. This information may be collected by Wix through cookies and similar tracking technologies.

• Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: To process and deliver your orders, manage payments, fees, and charges, and to communicate with you about your orders.

• To Manage Your Account: To create and manage your account on our website.

• To Improve Our Services: To understand your preferences and improve our website and services based on your interactions and feedback.

• To Communicate with You: To send you updates, promotional materials, and information regarding our products and services.

• To Ensure Security: To maintain the security and integrity of our website and services.

• To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and email service providers. This includes Wix and its sub-processors.

• Business Partners: Trusted partners who provide services or products related to our offerings.

• Legal Authorities: When required by law or to protect our rights, we may disclose information to legal authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Wix may also use these technologies on our behalf. This helps us improve our services and provide you with personalized content and advertisements.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. Wix also employs security measures such as encryption and secure servers to protect your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can request access to your personal information and obtain a copy of the data we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete personal information.

• Right to Erasure: You can request the deletion of your personal information under certain conditions.

• Right to Restrict Processing: You can request the restriction of processing your personal information under certain conditions.

• Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format and have it transferred to another controller.

• Right to Object: You can object to the processing of your personal information under certain conditions.

• Right to Withdraw Consent: If we process your personal information based on your consent, you can withdraw your consent at any time.

9. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

11. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, or if you wish to exercise your rights, please contact us at:

Angel Audio Video Limited
39 Whitfield Way
Mill End, Rickmansworth
WD3 8QT
United Kingdom
Email: support@dsaints.uk