1. Introduction

Angel Audio Video Limited (trading as D'Saints) is committed to ensuring the protection and privacy of personal data in compliance with relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR). This policy outlines our approach to data protection and your rights as a data subject. Our website is hosted by Wix.com Ltd. ("Wix"), which may also collect, process, and store data on our behalf.

2. Data Collection

We collect personal data to provide our services effectively. The types of data we collect include:

• Personal identification information (name, email address, phone number, etc.)

• Payment information (credit card details, billing address, etc.)

• Shipping information (shipping address, order details, etc.)

• Usage data (IP address, browser type, browsing behavior on our website, etc.)

3. Data Processing

We process personal data for the following purposes:

• To fulfill orders and provide our services

• To process payments and manage transactions

• To communicate with customers regarding their orders and inquiries

• To improve our website and services

• To comply with legal obligations

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual necessity: To perform our contract with you and provide the services you have requested.

• Legal obligation: To comply with applicable laws and regulations.

• Legitimate interests: To improve our services and ensure the security of our operations.

• Consent: Where you have provided explicit consent for specific processing activities.

5. Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency: We process personal data in a lawful, fair, and transparent manner.

• Purpose limitation: We collect data for specified, explicit, and legitimate purposes and do not process it further in ways that are incompatible with those purposes.

• Data minimization: We collect only the data that is necessary for the purposes for which it is processed.

• Accuracy: We keep personal data accurate and up to date.

• Storage limitation: We retain personal data only for as long as necessary for the purposes for which it is processed.

• Integrity and confidentiality: We process personal data securely to protect it against unauthorized or unlawful processing and accidental loss, destruction, or damage.

6. Data Subject Rights

As a data subject, you have the following rights:

• Right to access: You can request access to your personal data and obtain information about how we process it.

• Right to rectification: You can request correction of inaccurate or incomplete personal data.

• Right to erasure: You can request the deletion of your personal data under certain conditions.

• Right to restrict processing: You can request the restriction of processing your personal data under certain conditions.

• Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.

• Right to object: You can object to the processing of your personal data under certain conditions.

• Right to withdraw consent: If we process your personal data based on your consent, you can withdraw your consent at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Wix also employs security measures such as encryption, secure servers, and compliance with international data protection regulations.

8. Data Breaches

In the event of a data breach, we will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.

9. Data Transfers

We may transfer personal data to third parties, including service providers and partners, for processing on our behalf. This includes Wix and its sub-processors. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and processed, including legal, accounting, or reporting requirements.

11. Contact Information

If you have any questions or concerns about our data protection practices or wish to exercise your rights, please contact us at:

Angel Audio Video Limited
39 Whitfield Way
Mill End, Rickmansworth
WD3 8QT
United Kingdom
Email: support@dsaints.uk

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Last Updated: 1st June 2024